Working Together
Each business has unique challenges depending on their age, stage, and team. Below are my three core packages.
Ultimately, my approach and solutions to working together are flexible.
Fractional COO
Embedded as a part-time COO, I step in to fill gaps in experience or capacity across the spectrum of operations. I partner with founders to set strategic direction, align teams, optimise operations, and drive execution until the business is ready for a permanent hire. It gives founders and business owners a ‘right-hand partner,’ allowing them room to focus on what moves the needle.
Agreements are based on a day rate, but delivery can be spread across a week (e.g. 2 days per week) or across a month (e.g. 2 days a month). To ensure I deliver the most impact to the businesses I partner with, I limit the amount of fractional partnerships at any one time, so get in touch for current availability.
Stef’s ability to come in and understand the key challenges of our business has been phenomenal. She quickly identifies how our individual team members operate and offers clear and logical solutions that work for us.
We felt like we were getting left behind with AI, but didn’t know where to start. We couldn’t afford what some companies quoted us. Stef was affordable, easy to work with, and has delivered results that are making life so much easier for the team.
Project-Based Optimisation
Feel like your systems and processes need a refresh? Excited by AI, but overwhelmed with where to start? Want to understand, and fix, gaps in your business that are stopping growth? This is the perfect package. Time-bound and with a clear scope, I step in to help identify and solve the issue, delivering connected systems, defied processes, and empowered teams.
Recent projects have included
Creation of a business strategy and progress tracking system
Operations audit to reduce duplicate systems and train teams.
AI implementation
Facilitating team workshops
Direct recruitment of new team members.
The investment is priced based on scope, complexity, and effort.
Strategic Advisory
Acting as a trusted thinking partner, this offering provides an affordable way to access executive level knowledge and experience. If you’re looking to accelerate your business, but are unsure where to start, or need a partner to workshop challenges with team, clients, or pricing, our time together is focused on achieving your goals.
I offer two packages to suit different needs and budgets.
FAQs
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A Fractional Chief Operating Officer (COO) is also known as a virtual or outsourced COO. It is a way to access senior-level strategy and operations expertise on a part-time or project basis. It’s the ideal solution for businesses that need support across a few key areas, but aren’t ready for a permanent hire. We deliver the same high-impact results - streamlining systems, defining and tracking strategy, optimising processes, and empowering teams - but with a flexible engagement model.
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The fractional model is perfect for support across a lot of areas and you’re seeking big changes to the business. If you have a specific area or problem you’re looking to solve, project-based optimisation is perfect. Engagements start from as little as one hour.
For business owners seeking mentorship, advice, and a trusted thinking partner - strategic advisory is the perfect fit.Ultimately, my packages are flexible, Jump on a free discovery call and we can work out the best solution for your goals and budget.
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Specific results depend on your specific goals - business operations is a broad spectrum! Clients ultimately see
reduced operational friction through streamlined workflows and automations;
Cost-savings through targeted use of technology and actions
Increased team efficiency and reduced reliance on business owners for every decision;
Stronger business foundations to support scaling and growth.
Cleaner data to drive strategic decision making.
The timeline for results varies, but we focus on quick wins initially to build momentum, followed by sustained, long-term improvements in 3-6 months.
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Think of me as the ultimate generalist! I take on projects that are designed to build, fix, or accelerate how you business runs - from your people, customers, processes, to understanding the nuts and bolts of your business. My primary goal is to close the gap between where you and your team are today, and where you want to be. Some recent examples of project-based engagements include:
Marketing strategy development and creation of social media content.
Operations Audit and implementation of new tools.
Organisational restructuring to reduce team burnout and improve morale.
Business strategy setting and implementation of the means to track performance.
For more detailed examples, see our case studies.
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We offer significantly better value than the cost of a full time hire. Project-based fees (e.g. an Operations Audit) are always quoted as a lump sum, judged on complexity and effort. Retainer packages (for ongoing Fractional COO support) are based on a day rate, but actual delivery hours can be spread across the month.
If you’re interested, start with a free, no-obligation Discovery Call and we can discuss your goals and budget.
